In this learning path, you’ll learn how to create custom agents in Copilot Studio.<\/p>\n
Module 1: Get started with Microsoft Copilot Studio<\/strong> Module 2: Manage topics in Microsoft Copilot Studio<\/strong> Module 3: Work with entities and variables in Microsoft Copilot Studio<\/strong> Module 4: Enhance Microsoft Copilot Studio agents<\/strong> Module 5: Create an agent with Microsoft Copilot Studio and Dataverse for Teams<\/strong> \u2022 Familiarity with Microsoft Copilot Studio. About This Course In this learning path, you’ll learn how to create custom agents in Copilot Studio. Course Outline Module 1: Get started with Microsoft Copilot Studio Microsoft Copilot Studio allows organizations to quickly create agents based on business scenarios their customers and employees can easily interact with as needed. In this module, you’re introduced […]<\/p>\n","protected":false},"featured_media":43197,"template":"","meta":{"_acf_changed":false,"inline_featured_image":false},"tags":[5557,5126,5554,1331,5556],"coursetype":[],"product":[5152],"audience":[],"class_list":["post-57667","course","type-course","status-publish","has-post-thumbnail","hentry","tag-5557","tag-copilot","tag-create-and-extend-custom-copilots-in-microsoft-copilot-studio","tag-microsoft-copilot","tag-pl-7008","product-microsoft-office-365-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/course\/57667","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/course"}],"about":[{"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/types\/course"}],"version-history":[{"count":0,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/course\/57667\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/media\/43197"}],"wp:attachment":[{"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/media?parent=57667"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/tags?post=57667"},{"taxonomy":"coursetype","embeddable":true,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/coursetype?post=57667"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/product?post=57667"},{"taxonomy":"audience","embeddable":true,"href":"https:\/\/ctraining.co.il\/en\/wp-json\/wp\/v2\/audience?post=57667"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nMicrosoft Copilot Studio allows organizations to quickly create agents based on business scenarios their customers and employees can easily interact with as needed. In this module, you’re introduced to key concepts for agents.
\nLearning objectives:
\n\u2022 Create agents.
\n\u2022 Test agents.
\n\u2022 Analyze performance.<\/p>\n
\nMicrosoft Copilot Studio uses topics, which are like small conversations related to a specific subject. A Microsoft Copilot Studio agent typically includes many topics. This module introduces you to the basic principles of topics such as trigger phrases and conversation paths and how to create them.
\nLearning objectives:
\n\u2022 Use topics to create and manage conversation paths in an agent.
\n\u2022 Work with topic triggers and conversation nodes.
\n\u2022 Add branching to a topic.
\n\u2022 Use system topics and create topics from content.
\n\u2022 Set up fall-back topics to handle unrecognized user input.<\/p>\n
\nMicrosoft Copilot Studio allows organizations to quickly create agents based on business scenarios their customers and employees can easily interact with as needed. Items like topics can be easily created by subject matter experts with no coding required, to create intelligent conversation paths to help guide individuals down as they interact with the agents. The agent authoring functionality provided by Microsoft Copilot Studio provides a great starting point for organizations to build intelligent agents.
\nLearning objectives:
\n\u2022 Understand entities and custom entities.
\n\u2022 Learn about variables across topics.<\/p>\n
\nMany times, you might need to leverage or integrate other technologies for your agent to provide the experience you want. This module examines some of the methods that you can use to enhance your Microsoft Copilot Studio agents such as leveraging Power Automate flow to add actions, and transferring conversations from an agent to Omnichannel for Customer Service.
\nLearning objectives:
\n\u2022 Initiate Power Automate flows directly from topics in your agent.
\n\u2022 Configure agent to pass conversations to applications such as Omnichannel for Customer Service.
\n\u2022 Extract content from support pages and configure it into agent topics that you can use in conversations.<\/p>\n
\nEmployees who have quick access to information make better decisions, reduce errors, and save money. Agents create a personalized experience that simplifies how employees get information. Microsoft Copilot Studio and Dataverse for Teams create intelligent agents to quickly respond to employee needs without building high-code solutions.
\nLearning objectives:
\n\u2022 Learn how to create an agent.
\n\u2022 Discover how the agent can call Microsoft Copilot Studio to retrieve data from Dataverse for Teams.
\n\u2022 Publish the agent to your team or the whole company.
\nPrerequisites
\n\u2022 Familiarity with Microsoft Copilot Studio.
\n\u2022 Experience with Microsoft Copilot Studio
\n\u2022 Access to Microsoft Copilot Studio<\/p>\nPrerequisites<\/h2>\n
\n\u2022 Experience with Microsoft Copilot Studio
\n\u2022 Access to Microsoft Copilot Studio<\/p>\n","protected":false},"excerpt":{"rendered":"